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1st Line IT Support Engineer

Remote Working
Remote Working
Job Type
7 Sep 2022
1st Line IT Support Engineer A Home Based Role With Progression Into an IT Field Service Engineer Role in the Future Basic Salary up to £23,000 Bonus 10% Pension 6% Private Medical Cover Life Assurance 25 Days Holiday plus Bank Holidays Excellent Benefits Package Genuine Opportunities for Career Progression The Role Incident Controller, IT Medical Systems The successful candidate will be responsible for: Acting as the first point of contact for customer service calls, ensuring maximum customer satisfaction Providing remote customer support and troubleshooting Monitoring fix and response times, escalating issues as appropriate Your Background Incident Controller, IT Medical Systems To succeed in this exciting role you must be able to demonstrate: Qualification in an IT based subject Strong customer focus Experience of Microsoft Windows and/or Server Excellent communication and interpersonal skills Flexible and adaptable with the motivation to learn new tasks and processes Desire to progress into a field based medical IT engineering role Full driving licence The Company - Incident Controller, IT Medical Systems Leader in healthcare and a well respected medical equipment and medical device software systems provider Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business
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  • Job Reference: 706585678-2
  • Date Posted: 7 September 2022
  • Recruiter: TRS Consulting
    TRS Consulting
  • Location: Birmingham
  • Remote Working: Some remote working possible
  • Salary: £23,000
  • Sector: Engineering
  • Job Type: Permanent