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1st Line Support Engineer - Brentwood - Up to £25,000

Location
Brentwood, Essex
Salary
£20,000 to £25,000
Job Type
Permanent
Posted
6 Sep 2022
1st Line Support Engineer - Brentwood - Up to £25,000 My client is an MSP based in Brentwood looking for a 1st Line Support Engineer to help improve their front-line helpdesk. Due to the technical nature of this position, it is imperative that you have a broad knowledge of a variety of business infrastructures and networks. This will enable the delivery of a typical 1st Line helpdesk position to be delivered at a high pace and with comparatively low technical difficulty. The ability to make decisions based on technical knowledge to facilitate "triaging" is also a requirement. Necessity for proven experience in these areas can be further expanded on as follows: As the first point of contact with the support desk, you must be able to inspire confidence in the customer. Ability to resolve typical 1st line queries such as (but not limited to): Basic Office 365 administration Password resets / user account administration Desktop / PC related issues Basic server or network troubleshooting An understanding of on-premises infrastructure, desktops, servers, datacenters, compute, storage, networking, connectivity, virtualization, and security solutions. Basic knowledge of industry cloud technology, Azure, Office 365, Private Cloud Capability of engaging more technical engineers convincingly. Knowledge and interest in current and future technologies 1st Line Support Engineer - Brentwood - Up to £25,000 Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy
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Details

  • Job Reference: 705460253-2
  • Date Posted: 6 September 2022
  • Recruiter: Connexa Technology Limited
    Connexa Technology Limited
  • Location: Brentwood, Essex
  • Salary: £20,000 to £25,000
  • Sector: I.T. & Communications
  • Job Type: Permanent