Apply for this job now

Applications Engineer

Location
Philipsburg, Pennsylvania
Job Type
Permanent
Posted
23 Sep 2022
General Summary:

This position combines technical knowledge with sales skills to provide advice and support on a range of products. Key point of contact for clients and provide both pre- and post-sales support. Work regularly with other members of the sales team as well as R&D, Engineering, Manufacturing, Purchasing, and Quality departments to communicate the requirements between APP and the customer. They will be responsible for managing and following up on leads, customer evaluations and any prototyping processes. Travel, based on APP needs, to support at tradeshows and/or customer visits.

Education and/or Experience:

Bachelors Degree in a Technical or Business Field.
3+ years of experience in a sales support role for a technical/engineered product where customer requirements needed to be translated into custom products

Other Knowledge, Skills and Abilities:

Experience with customer management software such as ACT!, Salesforce, etc.
Ability to read and interpret blueprints and engineering drawings
Proficient with Microsoft Office products, specifically Excel, Word, PowerPoint, Outlook, and MiniTab
Ability to present technical and costing data to clients
Strong oral and written communication skills necessary to work across all levels of the organization and the clients organization
Strong commitment to customer advocacy and exceptional customer service
Be viewed as a representative and ambassador of the organization by clients, suppliers, and the public.

Essential Duties and Responsibilities:

Locate and scope new clients who might benefit from company products or services
Develop long-term relationships with clients by understanding their needs and recommending solutions
Calculate and administer client quotations
Negotiate contract terms to meet both client and company needs
Educate clients on APPs capabilities
Provide technical assistance from initial communication, through sales process, and for the life of the client products
Support marketing activities by attending trade shows, conferences and other marketing events
Make technical presentations on how APP can bring solutions to the clients
Communicate with other members of the sales team, including Rep Agencies, and other technical experts
Manage and track: quotes, sample requests, pricing and contracts with customers.
Manage sales leads including qualification and the follow up of leads.
Generate periodic reports as requested to analyze sales activities, trends, and forecasts
Travel to clients to solve issues
Manage sales and customer projects as requested
Provide R&D Engineering support to the team internally based on customers needs
Make necessary Engineering calculations to support product selection/recommendations
Other duties as assigned
Follow the standards of ISO 13485 and ISO 9001 International Standards

Education and/or Experience:

Bachelors Degree in a Technical or Business Field.
3+ years of experience in a sales support role for a technical/engineered product where customer requirements needed to be translated into custom products

Other Knowledge, Skills and Abilities:

Experience with customer management software such as ACT!, Salesforce, etc.
Ability to read and interpret blueprints and engineering drawings
Proficient with Microsoft Office products, specifically Excel, Word, PowerPoint, Outlook, and MiniTab
Ability to present technical and costing data to clients
Strong oral and written communication skills necessary to work across all levels of the organization and the clients organization
Strong commitment to customer advocacy and exceptional customer service
Be viewed as a representative and ambassador of the organization by clients, suppliers, and the public.
Apply for this job now

Details

  • Job Reference: 719157318-2
  • Date Posted: 23 September 2022
  • Recruiter: Advanced Powder Products
  • Location: Philipsburg, Pennsylvania
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent