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Customer Account Manager

Liphook, Hampshire
£23,000 to £26,000
Job Type
6 Sep 2022
Do you enjoy developing positive relationships with people? Do you enjoy problem solving and resolving challenges? Our client based in Liphook has an exciting opportunity for a Customer Account Manager to join their team. As the Customer Account Manager, you will be transforming the customer experience by utilising your excellent communication skills to liaise with customers via email and telephone. Key Responsibilities: Engage in high quality conversations via telephone and email Proactively contacting existing customers for feedback Solving complex queries and escalations using initiative Working closely with internal teams Confidently articulate benefits and opportunities Accountable customer retention Essential Skills: Excellent communication skills Personable and approachable with fantastic listening skills Passion for problem solving Ability to remain calm under pressure and have a positive attitude Highly organised and target driven Empathetic approach when handling customer queries Benefits: 25 days holiday plus bank holidays Annual staff bonus Free onsite parking Personal development opportunities The salary for this role is £23,000pa with an OTE of £26,000pa. If you are self-driven and take pride in customer experience, click Apply now or give us a call for more information. Thank you for your interest in this role. if you do not hear from us within 5 working days unfortunately your application has not been successful. On Track Recruitment Ltd. is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity
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  • Job Reference: 705689653-2
  • Date Posted: 6 September 2022
  • Recruiter: On Track Recruitment And Training Limited
    On Track Recruitment And Training Limited
  • Location: Liphook, Hampshire
  • Salary: £23,000 to £26,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent