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Customer Service Advisor - No Sales

Brighton, Sussex
Job Type
7 Sep 2022
Inbound and Outbound Customer Service Advisor - No Sales Are you looking for a new career opportunity within Customer Service? Do you have a passion for delivering excellent Customer Service? Would you like to join an exciting new start up like company? My client is looking for talented support specialists to assist in the successful roll-out of smart meters and other Green Energy Products. In which have quickly established a high reputation for service excellence, done through friendly and efficient online operations. Responsibilities of a Smarter Energy Specialist: Booking and rescheduling customers appointments to have their smart meters fitted Thinking on the spot and solving issues that may arise Explaining the benefits of the smart meters Working alongside the engineers to keep the installation of meters on schedule General inbound and outbound telephonically with Customers Skills required as a Smart Energy Operations Specialist: Experience in delivering excellent customer care, either face-to-face or over the telephone Strong self-motivation with a drive for personal improvement Customer Service required but not essential Ability to show high levels of professionalism Ability to handle objections in a competent and calm manner Confident working within a busy and demanding environment Benefits of a Smart Energy Operations Specialist: Excellent Pension Scheme Career Progression 23 days Holidays plus Bank Holidays Vibrant office culture, start up like environment with a fun social culture Relaxed Dress Code This is a great opportunity with excellent career progression, so apply today by forwarding your CV. If you are interested in this exciting opportunity, please apply within. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website
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  • Job Reference: 706581026-2
  • Date Posted: 7 September 2022
  • Recruiter: Fusion People Ltd
    Fusion People Ltd
  • Location: Brighton, Sussex
  • Salary: £21,500
  • Bonus/Benefits: Additional Benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent