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Front of House Receptionist

Leatherhead, Surrey
£19,000 to £23,000
Job Type
6 Sep 2022

Front of House Receptionist

Up to £23,000 Spectacular working environment Free parking

Job Description:

  • Meet and greet all guests and client in a welcoming, genuine and professional manner
  • Answer phone calls and respond to internal and external emails
  • Unfailingly records all actions, commentary and complaints
  • Facilitate client requests in an open prompt and timely manner
  • Book meeting rooms on behalf of clients and guests
  • Ensure that client meeting requirements are documented to include everything they need
  • Ensure the visual standards in the buildings are keep to an exceptional standard
  • Troubleshooting WIFI, IT and telephone issues with the support of the external helpdesks
  • Set up and refresh meeting rooms throughout the day ensuring catering, teas and coffees are in the meeting rooms on-time and ready for clients and guests at the agreed time.
  • Manage incoming and outgoing post accurately including receipt of parcels and couriers
  • Process any chargeable services for clients
  • Carry out weekly fire tests for the building and report any issues immediately.

Person Specification:

  • Customer service experience, front of house/ hospitality/services office background desirable
  • Good communication skills
  • Behavioural Competencies
  • Friendly, welcoming and confident
  • Willingness to learn bespoke software suites, mail chimp and other packages.
  • Enthusiastic with a can-do attitude
  • High attention to detail and standards
  • Works well under pressure
  • Able to multi-task and prioritise responsibilities
  • Work in a tidy manner to maintain clear appearance of reception

Additional Information:

  • Based in Leatherhead
  • £19,500 - £23,000
  • Monday - Friday, 40 hours per week
  • Free parking

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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  • Job Reference: 705439360-2
  • Date Posted: 6 September 2022
  • Recruiter: Optima Recruitment
    Optima Recruitment
  • Location: Leatherhead, Surrey
  • Salary: £19,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent