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IT Service Desk Agent

Location
Leighton Buzzard, Bedfordshire
Job Type
Contract
Posted
6 Sep 2022
Due to continued expansion of the Connells Group, the largest Estate Agent group in the UK, we are looking for a Service Desk Agent on a 6 month FTC to work with our Request Management Team. At Connells Group, IT support a business of over 15,000 colleagues across 1300 sites, and whilst you will part of the wider IT support function, the role will be predominantly working through a queue system, actioning requests logged by the business. Is this you? You have a passion for customer service You are inquisitive by nature and have a thirst to learn Find problem solving easy and enjoy the challenge Not intimidated by the term IT Want to join a business that will offer progression It would be amazing if you had previous experience of working in a Service Desk / Contact Centre environment or a Customer Service based role in a busy organisation. Key responsibilities of our Service Desk agents: Creating account Granting/removing access to systems and drives Booking and Packing stock orders Queue management Ensuring all records have the correct categories updated (training provided) Actioning requests within the teams queues whilst ensuring correct process and approval is followed What do we offer: Competitive salary 25 days holiday Shift patterns of 8::30 & 8::00 Structured induction and on-boarding plan Opportunities for progression About Us Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010
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Details

  • Job Reference: 705688711-2
  • Date Posted: 6 September 2022
  • Recruiter: Connellsgroup
    Connellsgroup
  • Location: Leighton Buzzard, Bedfordshire
  • Salary: On Application
  • Sector: Real Estate & Property
  • Job Type: Contract