rom time immemorial, humans have been of service to each other in a myriad of ways using their intellect, language, and experience. However, with the invention of machines, machines also began to serve humans.
Over time, machines have become extraordinarily sophisticated particularly with the advent of AI. Today, a Service Provider and a Service Recipient could be a human or a machine providing services to each other. In this context, Service Modernization refers to a comprehensive suite of AI use cases that enable enterprises to serve and service its customers across various touchpoints by: + Having an acute understanding of each customer's service profile + Delivering superior service experiences proactively, preemptively and on-demand with an appreciation of the context, persona, and journey + Using machine learning algorithms to optimize and automate an enterprise's service operation + Employing current and emerging technologies such as connected things, AR/VR, NLP for effective customer engagement.
Role Is an IT professional who understands popular branded cloud implementations such as Oracle OCI, Microsoft Azure, Amazon AWS, or Google Cloud. Particularly familiar with cloud AI components and configurations. Responsibility is to help development, test, or deployment teams to set up cloud environments to install, configure and run hybrid solutions.
Must be familiar in estimating operational costs and be able to provide workable configuration options. Responsible for virtualizations and deployment architectures. Responsibilities + Coordinates and creates infrastructure installations, configurations of server hardware, software, and operating systems + Ability to work with the cloud chosen for the hybrid solutions (Azure, OCI) + Responsible for maintaining and operating of cloud infrastructure and keep the operating costs within budget + Generates performance reports for operating systems + Coordinates with local vendors for hardware/software delivery (including cloud providers) + Manages and maintains hardware inventory + Responsible for creation for lab environment for the development and testing teams (Dev Labs) and for M/L Teams (ML Ops) + Responsible for creating deployment environments for demonstrations, etc.
+ Responsible for hardware and software security and protection against all intrusions + Monitors and troubleshoots issues and outages + Evaluates technology risks in order to develop a network disaster recovery plan and back up procedures working with the cloud providers + Works with other members of the data and solutions team, including Principal Data Architect, Principal Technical Architect, and data scientists to meet requirements Skills + 7+ years of experience in an Infrastructure Engineer, who has attained a Graduate degree in Computer Science, Software Engineering, Information Technology + Proven experience of managing IT infrastructure on cloud + Experience with computer networks, network administration and network installations + Management and leadership skills + Highly organized and detail oriented + Excellent analytical and problem-solving skills + Deep understanding of virtualization techniques including, but not limited to, Dockers, Kubernates on cloud environment + Experience with Terraform, database optimization, container lifecycle and network level troubleshooting + Ability to work in a team or individually as the situation demands + Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 86,425 - $159,165 EA_ExpHire EA_FA_ExpHire EA_Finance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law..