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Order Management Specialist

£24,000 to £30,000
Job Type
8 Sep 2022
Order Management Specialist Edinburgh (Hybrid) - £24,000-£30,000 One of the largest IT services employers is looking to add an Order Management Specialist to their team in order to provide effective and efficient administrative support to their sales team. You will be joining the Sales Order Management team and play a crucial part in how the business processes all orders place through Sales and Account functions for both national and global clients. As an Order Management Specialist, you will ensure all order administration is completed accurately and efficiently, delivered on time and on budget - and to deliver the high service levels to both customers and technology partners. Day to day responsibilities: Accurately processing orders in line with targets Ensuring accuracy of orders in line with sourcing supply Applying discounts and price agreements to orders Collaborating with the sales team and customer management team regarding order queries Ensuring order compliance is followed Processing order returns and credits on system Essential Experience: Experience in a Sales Order Processing (SOP) / Sales Order Management (SOM) customer service role, ideally within IT Handling large domestic and international orders Fantastic customer service Excellent attention to detail and problem-solving skills Must be able to work on own initiative and manage own time to strict deadlines Strong communication and relationship building skills To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Said Bayan, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply)
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  • Job Reference: 707255626-2
  • Date Posted: 8 September 2022
  • Recruiter: Viqu Limited
    Viqu Limited
  • Location: Edinburgh
  • Salary: £24,000 to £30,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent