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Receptionist/ Front Of House

£20,000 to £20,592
Job Type
2 Sep 2022
Major Recruitment Oldbury are delighted to be recruiting for a prestigious and well know leisure brand in the Edgbaston area are seeking a highly personable and experienced Front Of House Member to start immediately. The hours will be rotated shifts of either Monday to Friday 6am to 2pm / 2pm to 10pm and Weekends 7.30am to 3.30pm/ 2pm to 8.30pm. The role will be five days a week with eight hour shifts. Please note flexibility with hours will be required for this role. Duties and tasks will include: Ensuring that guests and visitors receive a consistently exceptional service Maximise the recruitment of visitors by ensuring a welcoming friendly response to new enquiries and delivering tours as necessary Ensure all new visitors feel welcomed and integrated into the venue Possess a thorough knowledge of the venue's services and facilities and use every opportunity to talk to visitors to increase their participation and engagement Take ownership of customer feedback and commit to finding solutions for visitorsCandidates welcome to apply for the role will have the following: A 'people' person - someone who enjoys meeting people from a diverse range of backgrounds and has the ability to think and walk in the shoes of our members. A person who thrives in a busy customer service and sales environment A great all-round communicator - whether that be face to face, on the phone or online - with excellent written skills A practical problem -solverFREE PARKING IS AVAILABLE, ALONG WITH DISCOUNTED MEALS! INDLS
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  • Job Reference: 702532042-2
  • Date Posted: 2 September 2022
  • Recruiter: Major Recruitment Oldbury
    Major Recruitment Oldbury
  • Location: Birmingham
  • Salary: £20,000 to £20,592
  • Bonus/Benefits: parking, discounted meals
  • Sector: Administration
  • Job Type: Permanent