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Welsh Speaking Customer Services Advisor

Abergele, Clwyd
Job Type
6 Sep 2022
Our client is currently seeking a fluent Welsh speaking Administrator to join their team. A successful candidate will be responsible for completing a high quality customer focused service to tenants, applicants and enquirers contacting the association; providing a primary point of contact for tenants, and where possible, delivering the service they require and undertaking routine administrative functions in support of the organisation. Client Details Our client is a reputable housing association based in North Wales; providing affordable, high quality homes which are only expanding at a vast pace. Our client is much more than an award winning housing provider - it strives to create communities that they are proud of. Description Be a front line representative of the association Dealing with telephone and face to face-based enquiries i.e. repairs, applications, complaints etc. Occasionally supporting front line departments General Administrations and data entry External liaison with other organisations, as required, including seeking feedback from customers in order to improve services Assisting Work Schedulers in peak periods or periods of leaveProfile Ability to speak Welsh, essential Excellent attention to detail Experience in Customer Service facing roles, inbound and outbound calls, data entry and administration Ability to work under pressure and demonstrate flexibility to meeting operational requirementsJob Offer 25 days' holiday - Bank Holiday Days Additional 2 Day Leadership Course Wide range of benefits from a great pension cover to Discount at Conway Fit Gym Free Car Parking Chance to learn valuable new skills with cross training option
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  • Job Reference: 705452888-2
  • Date Posted: 6 September 2022
  • Recruiter: Page Personnel
    Page Personnel
  • Location: Abergele, Clwyd
  • Salary: £20,838
  • Sector: Real Estate & Property
  • Job Type: Permanent